Privacy Policy.

Privacy Policy

Effective Date: 02/2024

Lockeland Group LLC ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your (“you” or “your”) information when you visit our website https://www.lockelandgroup.com and engage with us via messaging platforms, including but not limited to SMS and email messages.

1. Information We Collect

We may collect personal information including, but not limited to:

  • Full name

  • Email address

  • Phone number

  • Company/organization name

  • Billing information

  • Project-related details

We may also collect technical data including, but not limited to:

  • IP address

  • Browser type

  • Operating system

  • Access times and referring websites

2. How We Use Your Information

We use the collected information for purposes including, but not limited to:

  • Providing software consulting services

  • Responding to inquiries and support requests

  • Sending updates, proposals and contracts

  • Marketing and promotional communications

  • Sending transactional or informational SMS or email messages

  • Ensuring compliance with The Campaign Registry (TCR) guidelines

3. Text Message Communications

By providing your phone number, you consent to receive SMS messages from us regarding but not limited to services, updates, reminders, and transactional and promotional communications.

TCR Compliance:
We are registered with The Campaign Registry to ensure all messaging is compliant with industry standards and U.S. carrier regulations. Your information will be used in accordance with TCR policies to reduce spam, fraud and abuse in A2P messaging.

Message & data rates may apply. Message frequency varies. You can opt out at any time by replying "STOP". For help, reply "HELP" or contact us at info@lockelandgroup.com.

4. Sharing Your Information

We do not sell or rent your personal information. We may share your information with:

  • Service providers (e.g., CRM platforms, payment processors) to facilitate our services

  • Legal authorities when required by law

  • Messaging providers registered under TCR to enable compliant message delivery

5. Data Retention

We retain your information only for as long as necessary to provide our services and comply with legal obligations.

6. Security

We use commercially reasonable safeguards to protect your data from unauthorized access or disclosure.

7. Your Rights

You have the right to:

  • Request your data for review

  • Request corrections or deletions of your data

  • Opt out of communications from us

To exercise any of these rights, contact us at info@lockelandgroup.com.

8. Updates to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

Terms & Conditions.

Terms & Conditions

Effective Date: 02/2024

These Terms and Conditions ("Terms") govern your use of the website and services provided by Lockeland Group ("we," "us," "our"). By using our website or engaging our services, you agree to these Terms.

1. Services

We provide software consulting services, including but not limited to application development, technical architecture, system integration and technical advisory.

2. Client Responsibilities

You agree to:

  • Provide accurate and timely information

  • Cooperate in a professional and respectful manner

  • Make payments as outlined in your proposal or contract

3. Intellectual Property

Unless otherwise specified in a written agreement:

  • All code, documentation and materials we create remain our intellectual property until payment is complete

  • We grant you a non-exclusive, non-transferable license to use deliverables for your internal business purposes

  • Underlying Service Provider Technology, as defined in our Master Services Agreement, remains our property

4. Payment Terms

  • Payment terms are specified in your service agreement or proposal

  • Late payments may incur interest or suspension of services

  • All fees are non-refundable unless otherwise stated

5. Limitation of Liability

We are not liable for indirect, incidental, special, consequential damages, punitive damages, exemplary damages, double or treble damages, lost profits, business interruption, or similar losses, regardless of legal theory, even if advised of the possibility. Our total liability to you will not exceed the fees paid by you under the applicable Statement of Work in the previous twelve (12) months. This limit applies regardless of the number of claims and survives any failure of essential remedies.

6. Messaging and Communication

By providing your phone number and email, you agree to receive messages, including SMS messages, from us regarding, but not limited to services, updates, reminders, and transactional and promotional communications.

TCR Compliance Notice:
All messaging complies with guidelines set by The Campaign Registry (TCR). You may receive automated SMS messages regarding appointments, deadlines, or service updates.

  • Message frequency may vary.

  • Reply "STOP" to unsubscribe, "HELP" for help.

  • Standard message and data rates may apply.

7. Termination

We reserve the right to terminate services or website access at our sole discretion, particularly if these Terms are violated.

8. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Tennessee, without regard to its conflict of law provisions.

9. Dispute Resolution

Any disputes shall be resolved in a court of competent jurisdiction in Davidson County, Tennessee.

10. Contact Information

For any questions about these Terms or our services, contact us at:

Lockeland Group LLC
https://www.lockelandgroup.com/contact
info@lockelandgroup.com